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Privacy Policy

REV. April 2024

Thank you for choosing TEX-COTE®. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the security of your information. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, mailing address, and any other information you choose to provide.

1.2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browser, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other similar information.

1.3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track users' movements, and gather demographic information. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1. Providing Services: We may use your personal information to deliver our services, respond to your inquiries, process transactions, and fulfill your requests.

2.2. Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and promotional offers. You can opt-out of receiving such communications at any time.

2.3. Analytics and Improvement: We may use the collected information to analyze trends, monitor website performance, and improve our services, products, and user experience.

2.4. Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, legal processes, or government requests.

3. Sharing Information

3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

3.2. Business Transfers: If TEX-COTE® undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website about any change in ownership or the use of your personal information.

3.3 International Transfers: We may transfer your personal information to countries outside the European Economic Area (EEA). Whenever we transfer your personal information outside the EEA, we ensure a similar level of protection is applied by using appropriate safeguards, such as standard contractual clauses or transfers to countries approved by the European Commission.

3.4. Legal Compliance and Safety: We may disclose your personal information if required by law, legal process, or governmental request. We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or the public.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding the personal information we collect about you. These rights include:

  • The right to be informed: You have the right to be informed on how we collect and use your personal information.

  • The right of access: You have the right to access your personal information that we hold.

  • The right to rectification: You have the right to request that we rectify any inaccurate or incomplete personal information we hold about you.

  • The right to erasure (Right to be forgotten): Under certain circumstances, you have the right to request that we erase your personal information from our records. This right is not absolute and may not apply in certain cases, such as where we are required by law to retain your information.

  • The right to restrict processing: You have the right to restrict the processing of your personal information. This means you can request that we limit the way we use your information (e.g., for storage only).

  • The right to data portability: You have the right to request that we transfer your personal information to another organization, or to you, in a structured, commonly used, and machine-readable format.

  • The right to object: You have the right to object to the processing of your personal information, particularly in situations where the processing is based on legitimate interests.

  • The right not to be subject to a solely automated decision-making process (including profiling): You have the right to object to decisions made about you based solely on automated processing, without human intervention.

5. Your Choices and Rights

5.1. Access and Correction: You may access, correct, or update your personal information by contacting us using the information provided at the end of this policy.

5.2. Opt-out: You have the right to opt-out of receiving promotional communications from us. You can do so by following the unsubscribe instructions provided in our communications or by contacting us directly.

5.3. Do Not Track: Our website does not respond to Do Not Track (DNT) signals. We may track your activities on our website for various purposes outlined in this Privacy Policy.

6. Children's Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are a parent or guardian and you believe that your child under 18 may have provided us with personal information, please contact us at [insert contact information]. We will take steps to delete such information from our records if we become aware that it has been collected.

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